Services

Transforming Public Services with Technology and Empathy

At Lakeraven, we help governments and tribal nations modernize critical services with an approach rooted in human-centered design, agile delivery, and cloud-native technology. Our goal is always the same: build what works and help teams sustain it.


Our Approach

We partner with you to build modern, accessible services—while also strengthening your team’s long-term capacity.

  • Human-Centered Design
    We work side-by-side with users, staff, and leadership to design services that meet real needs. Our process includes inclusive research, journey mapping, and co-design.

  • Iterative Development
    We ship early and often, using agile practices and user feedback to improve services continuously and reduce delivery risk.

  • Cloud-Native Solutions
    We design scalable, secure platforms that reduce tech debt and operating costs—built to adapt as your mission evolves.

  • Smart Automation
    We integrate modern cloud and AI tools to streamline delivery, reduce manual work, and help teams stay focused on impact.


What We Do

We offer consulting, engineering, and team enablement services for state, tribal, and local governments.


Digital Services

  • UX Research & Strategy
    Service blueprints, journey maps, personas, and inclusive design practices.

  • Product & Agile Delivery
    Outcome-focused product leadership and delivery using agile methods.

  • Custom Software Development
    Secure, modern, and maintainable platforms—built with accessibility and open-source in mind.

  • Cloud Architecture & DevOps
    Resilient infrastructure with continuous deployment, monitoring, and scaling.

  • Data Modernization
    Data cleanup, integration, and transition from legacy systems to affordable, open platforms.


Digital Accessibility

We help agencies meet WCAG 2.2, Section 508, and ADA Title II requirements through:

  • Full Audits & Assessments
  • Issue Remediation & Developer Support
  • Manual & Automated Testing
  • Accessible Design & Content Strategy
  • Governance Planning & Policy Development
  • Live Support, Office Hours, and QA Pairing

Consulting & Enablement

  • Digital Strategy & Discovery
    Roadmaps and insights to guide your transformation.

  • Digital Team Formation
    Support with hiring, mentoring, and onboarding.

  • Workforce Development
    Training and coaching for designers, engineers, content creators, and procurement staff.

  • Acquisition Support
    Build-vs-buy guidance, RFP reviews, and vendor evaluation.

  • Design Systems & Playbooks
    Pattern libraries and implementation support to scale design and code.